Refund Policy

1. Scope of Policy

KRYPTIC SPORTS LLC provides professional digital and creative services. Projects may involve customized work such as strategy, planning, design, development, content, creative production, consulting, and related labor. Because these services are customized and often non-returnable once work begins, refund eligibility depends on the circumstances described below and any written project agreement.

This Refund Policy should be read together with any proposal, statement of work, invoice terms, or service agreement between you and KRYPTIC SPORTS LLC. If there is a conflict, the signed project agreement generally controls for that engagement.

2. Project Deposits

Many engagements require an initial deposit or milestone payment to reserve time and begin work. Deposits are typically applied toward the total project fees. Whether a deposit is refundable depends on:

• Whether work has commenced
• The terms of your project agreement
• Resources already committed
• Cancellation timing and cause

3. Work Already Performed

Fees for work already performed—including discovery, strategy, design concepts, development, revisions, meetings, research, and production—are generally non-refundable. If a project is cancelled partway through, any refund consideration will account for completed work and committed resources.

4. Cancellation Requests

To cancel a project or request a refund review, contact us in writing at info@krypticsports.space with your project details and reason for the request. We will review the request in good faith and respond with next steps.

5. Refund Eligibility

Refund eligibility is evaluated case by case and may depend on:

• The written project agreement and payment schedule
• The stage of completion at the time of cancellation
• The amount and type of work performed
• Resources and schedule commitments already made
• Third-party expenses incurred on your behalf
• Specific circumstances of the engagement

A refund, partial refund, or credit may be offered where appropriate. A refund is not automatically available in every situation.

6. Non-Refundable Work

The following are generally non-refundable once delivered or substantially completed, unless otherwise required by law or expressly agreed in writing:

• Completed strategy, research, or discovery deliverables
• Design concepts, brand work, and creative assets produced within scope
• Development work completed for a milestone
• Content writing and approved revisions
• Consultation time already provided

7. Third-Party Costs

Costs paid to third parties—such as software licenses, stock assets, hosting, domains, advertising spend, plugins, or contractor fees purchased for your project—are generally non-refundable once incurred, unless the third party issues a refund that we can pass through.

8. Approved Refunds

If a refund is approved, we will communicate the amount and method. Processing time may vary depending on payment provider and banking channels. Exact refund-processing timelines are not fixed in this policy and will be confirmed when a refund is approved.

9. Project Changes

Changes in scope, timeline, or deliverables may affect fees. Significant changes may require a revised agreement or change order. Fees associated with completed work under the prior scope remain payable according to the agreement.

10. Service Concerns

If you have a concern about quality, delivery, or billing, please contact us promptly so we can investigate and attempt to resolve the issue. Many concerns can be addressed through clarification, revision within scope, or an agreed remediation plan.

11. Chargebacks / Billing Disputes

If you have a billing or service concern, please contact info@krypticsports.space before initiating a payment dispute or chargeback. This gives us a fair opportunity to investigate and resolve the matter. Filing a dispute without first contacting us may delay resolution and, where permitted, may be contested with documentation of work performed and communications.

12. Contact Information

For refund or cancellation inquiries:

KRYPTIC SPORTS LLC
Address: 3438 S GLENHAVEN CT, SPRINGFIELD, MO, 65804, United States of America
Email: info@krypticsports.space
Phone: +1 (720) 9861-910
Website: https://krypticsports.space